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Returns Policy

Our Commitment to You

At Sreekartikeya.com. we strive to ensure your satisfaction with every purchase. If you're not entirely happy with your order, we're here to help make things right.

Eligibility

You may return items within [number of days] days of receipt for a refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Initiating a Return

To initiate a return, please contact our customer service team at [contact information] to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA ?/number may not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days]. ??/

Exchanges

No Exchanges 

You are responsible for the cost of return shipping unless the return is due to our error or a defective product. Shipping costs are non-refundable

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately for assistance. Please let us know by sending us a photograph to us  within 24 hours .

Final Sale and Non-Returnable Items 

All pure silver articles and brass articles are non refundable.

Sarees.  

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