Returns Policy
Our Commitment to You
At Sreekartikeya.com. we strive to ensure your satisfaction with every purchase. If you're not entirely happy with your order, we're here to help make things right.
Eligibility
You may return items within [number of days] days of receipt for a refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Initiating a Return
To initiate a return, please contact our customer service team at [contact information] to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA ?/number may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days]. ??/
Exchanges
No Exchanges
You are responsible for the cost of return shipping unless the return is due to our error or a defective product. Shipping costs are non-refundable
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. Please let us know by sending us a photograph to us within 24 hours .
Final Sale and Non-Returnable Items
All pure silver articles and brass articles are non refundable.
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